At Paramount Security Consulting, building and maintaining our client’s confidence is a fundamental pillar of how we do business. In providing trustworthy and reliable services, we understand the importance of protecting Personal Information that’s shared with us, so we’ve implemented a number of safeguards when it comes to the collection, handling and storing of your Personal Information.
WHO WE ARE
Paramount Security Consulting (ABN: 871 490 477 48) is a privately owned business that specialise in providing tailored security solutions that align with your organisational objectives. We strive to develop a comprehensive understanding of your goals along with the challenges you face concerning security, emergency management & risk. Drawing on our sound industry experience and resources, we collaborate with our clients to achieve resilient and sustainable outcomes for their organisation.
PERSONAL INFORMATION THAT WE COLLECT
Just as the reasons for your interaction with Paramount Security Consulting may vary, the Personal Information that we may be required to collect from you will also vary, depending on the information you share with us or services that you require from us. The types of Personal Information that we may collect includes:
Identity & Contact Information: Name, Alias, Date of Birth, Title, Gender, Email, Telephone Number, Address, Social Media Accounts, IP Address, Photos and Identity Documents (passport, driver’s license, birth certificate).
Employment Information: Job Title, Employer, Employer Contact Information and Employment Location.
Payment Details: Bank Account, Credit Card Information and Tax File Number.
Any Other Information that you may provide to Paramount Security Consulting in the course of your interactions with us which could be used to reasonably identify you.
By engaging Paramount Security Consulting to provide you with services, you understand and consent to the collection of your Personal Information by us, to allow us to provide you with information or services. Where you fail to provide us with accurate and/or complete Personal Information, you acknowledge and understand that this may render us unable to provide you with information or services.
SENSITIVE PERSONAL INFORMATION
Under Australian Privacy Laws, additional safeguards and guidelines are in place to ensure organisations that collect Sensitive Personal Information handle such information with additional care.
Types of ‘Sensitive Personal Information’ which attract this additional protection include information relating to: sexual preference, ethnic background, religious affiliations, union membership, political association, health & medical information and criminal record history.
Whilst in the general course of doing business with you, Paramount Security Consulting does not require the collection of such Sensitive Personal Information from you, in the event that the specific services you’ve requested from us requires us to collect Sensitive Personal Information, we will notify you and seek your consent to collect and handle this information.
COLLECTING YOUR PERSONAL INFORMATION
We only collect Personal Information from you that is necessary for us to conduct our business as a leading security, emergency management and risk consultant.
Paramount Security Consulting endeavours to obtain your Personal Information, directly from you. We may do this through our website interactions with you, in email/written correspondence, during face-to-face interactions with you, over the telephone or through the use of your social media accounts with us. From time to time Paramount Security Consulting may also issue surveys, questionnaires or request feedback from you and may request that you provide Personal Information when responding.
In the event that you are providing us with the Personal Information of an individual other than yourself (for example an employer providing us with Personal Information of their employees), you must:
Reasonable evidence that you have obtained an individual’s consent to disclose their Personal Information must be provided if requested by Paramount Security Consulting.
Our website may also collect Internet Protocol (IP) addresses. IP addresses are assigned to computers on the internet to uniquely identify them within the global network. Paramount Security Consulting collects and manages IP addresses as part of the service of providing internet session management and for security purposes. Paramount Security Consulting may also collect and use web log, computer and connection information for security purposes and to help prevent and detect any misuse of, or fraudulent activities involving, this site.
Our website uses "cookies" to help personalise your online experience. A cookie is a text file or a packet of information that is placed on your hard disk by a web page server to identify and interact more effectively with your computer. Cookies cannot be used to run programs. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. In some cases, cookies may collect and store personal information about you. Paramount Security Consulting extends the same privacy protection to your personal information, whether gathered via cookies or from other sources.
You can configure your internet browser to accept all cookies, reject all cookies or notify you when a cookie is sent. Please refer to your internet browser’s instructions to learn more about these functions. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of our website.
In some cases, third parties may place cookies through our website. For example:
You may click-through to third party websites from our website, in which case we recommend that you refer to the privacy statement of the websites you visit. Paramount Security Consulting assumes no responsibility for the content of any third-party websites.
You can set preferences for how Google advertises to you using the Google Ads Settings page (https://www.google.com/settings/ads). Facebook has enabled an AdChoices link that enables you to opt out of targeted advertising.
STORING YOUR PERSONAL INFORMATION
Personal Information collected by Paramount Security Consulting may be held by us in hard copy physical and/or electronic formats.
All data transmissions using digital mediums such as the internet inherently carry with them some level of risk with respect to the safety and security of Personal Information.
To mitigate the risk of your Personal Information being misused, lost, tampered with, accessed without appropriate authorisation or disclosed, Paramount Security Consulting takes all reasonable steps to ensure that all Personal Information collected by us is stored with appropriate security safeguards. For electronically stored Personal Information this may include measures such as password protection, client file segregation, use of trusted software, firewalls & encryption and restricted or managed access to data.
We are also committed to only retaining your Personal Information for as long as reasonably necessarily required for the performance of the purpose for which it was collected. We may be required to retain your Personal Information for a period beyond the original purpose of collection, in order to comply with our legal or regulatory obligations. Where we deem that your Personal Information is no longer required to be retained by us, we will securely destroy, anonymise or return to you the Personal Information.
USING YOUR PERSONAL INFORMATION
Personal Information collected by Paramount Security Consulting may be used and held by us for a number of reasons such as to:
Communicate and interact with you – including to respond to any queries that you may have, provide advice, information and general client support.
Provide our services – allowing us to deliver our contractual service obligations to you.
Update you on industry developments, news and to invite you to events or seminars – adding value to the services you’ve engaged us to provide.
Market our services or products to you – informing you of services or products our business can offer to you.
Conduct market research analysis and surveys – assisting in the understanding of our client base to develop or enhance future products and services that may be of interest to you.
Process payments and manage your client file – facilitating our general administrative and client management requirements.
Verify your identity – including conducting appropriate checks for credit-worthiness and for fraud.
Maintain business systems – maintain and develop our business systems and infrastructure, including testing and upgrading of these systems and for any other purpose reasonably considered necessary or desirable by Paramount Security Consulting in relation to the operation of our business.
In addition to the above, we may also be required to collect or disclose Personal Information to allow us to comply with regulatory and/or legislative requirements.
Paramount Security Consulting may use your Personal Information to contact you for direct marketing purposes.
At any time, you may elect to ‘opt out’ from receiving direct marketing material from us by:
1. Clicking the ‘unsubscribe’ link contained in any marketing email received from us; or
2. Contacting us via email at firstname.lastname@example.org to ‘opt out’.
We will give effect to your request as soon as reasonably practicable, at no charge to you. You may also request for us to provide you with the source of your Personal Information. We will use our best endeavours to provide you with this information within a reasonable time.
DISCLOSING YOUR PERSONAL INFORMATION
For the purposes set out above, Paramount Security Consulting may disclose your Personal Information to third parties such as:
In addition, we may disclose your Personal Information to:
Where Paramount Security Consulting discloses your Personal Information to a third party, Paramount Security Consulting will take reasonable steps to ensure that these third parties are bound by confidentiality and privacy obligations in relation to the protection of your Personal Information.
ACCESSING AND UPDATING YOUR PERSONAL INFORMATION
Ensuring that you have timely access to any Personal Information of yours that we hold is important to us. We will handle requests for access to your Personal Information in accordance with the Australian Privacy Principles.
If you have reason to believe your Personal Information that we hold is inaccurate, incomplete, not up-to-date, irrelevant and or misleading, you may request us to update the Personal Information accordingly. If we disagree with your view about the accuracy, completeness or currency of a record of your Personal Information that is held by us, and you ask us to associate with that record a statement that you have a contrary view, we will take reasonable steps to do so.
To request access to your Personal Information or to request us to update your Personal Information, submit a written request to us at the address details below in the ‘Contact Us’ section of this Policy. We will deal with all requests for access to Personal Information as quickly as possible. Requests for a large amount of information, or information that is not currently in use, may require further time before a response can be given. We may charge you a fee for access if a cost is incurred by us in order to retrieve your information, but in no case will we charge you a fee for your application for access.
In some cases, we may refuse to give you access to Personal Information that we hold about you. This may include circumstances where giving you access would:
We may also refuse access where the Personal Information relates to existing or anticipated legal proceedings, and the information would not be accessible by the process of discovery in those proceedings. If we refuse to give you access, we will provide you with reasons for our refusal.
Paramount Security Consulting welcomes the General Data Protection Regulation (“GDPR”) of the European Union (“EU”) as an important step forward in streamlining data protection globally. Although we do not operate an establishment within the EU and do not target any offering of services towards customers/clients in the EU specifically, we intend to comply with the data handling regime laid out in the GDPR in respect of any personal information of data subjects in the EU that we may obtain.
The requirements of the GDPR are broadly similar to those set out in the Privacy Act and include the following rights:
You may also have a right to:
Where we rely upon your consent as our legal basis for collecting and processing your data, you may withdraw that consent at any time.
If you object to the processing of your personal information, or if you have provided your consent to processing and you later choose to withdraw it, we will respect that choice in accordance with our legal obligations. However, please be aware that such objection or withdrawal of consent could mean that we are unable to provide our services to you, and could unduly prevent us from legitimately providing our services to other customers/clients subject to appropriate confidentiality protections.
Even after you have chosen to withdraw your consent, we may be able to continue to keep and process your personal information to the extent required or otherwise permitted by law, in particular:
Storage and Processing by Third Parties
Data that we collect about you may be stored or otherwise processed by third party services with data centres based outside the EU, such as Google Analytics, Microsoft Azure, Amazon Web Services, Apple, etc and online relationship management tools. We consider that the collection and such processing of this information is necessary to pursue our legitimate interests in a way that might reasonably be expected (eg, to analyse how our customers/clients use our services, develop our services and grow our business) and which does not materially impact your rights, freedom or interests.
Paramount Security Consulting requires that all third parties that act as “data processors” for us provide sufficient guarantees and implement appropriate technical and organisational measures to secure your data, only process personal data for specified purposes and have committed themselves to confidentiality.
Duration of Retention of Your Data
We will only keep your data for as long as is necessary for the purpose for which it was collected, subject to satisfying any legal, accounting or reporting requirements. At the end of any retention period, your data will either be deleted completely or anonymised (for example, by aggregation with other data so that it can be used in a non-identifiable way for statistical analysis and business planning). In some circumstances, you can ask us to delete your data.
Keeping Your Information Up-to-Date
To ensure that your personal information is accurate and up to date, please promptly advise us of any changes to your information by contacting by email or by post.
Paramount Security Consulting will endeavour to respond to your email within  business days.
If you require any further information about the Privacy Act and the Australian Privacy Principles, you can visit the Federal Privacy Commissioner’s website (see www.privacy.gov.au).