At Paramount Security Consulting, building and maintaining our client’s confidence is a fundamental pillar of how we do business. In providing trustworthy and reliable services, we understand the importance of protecting Personal Information that’s shared with us, so we’ve implemented a number of safeguards when it comes to the collection, handling and storing of your Personal Information.
WHO WE ARE
Paramount Security Consulting (ABN: 871 490 477 48) are a privately owned business that specialise in providing tailored security solutions that align with your organisational objectives. We strive to develop a comprehensive understanding of your goals along with the challenges you face concerning security, emergency management and risk. Drawing on our sound industry experience and resources, we collaborate with our clients to achieve resilient and sustainable outcomes for their organisation.
PERSONAL INFORMATION THAT WE COLLECT
Just as the reasons for your interaction with Paramount Security Consulting may vary, the Personal Information that we may be required to collect from you will also vary, depending on the information or services that you require from us. The types of Personal Information that we may require from you include:
Identity & Contact Information: Name, Alias, Date of Birth, Title, Gender, Email, Telephone Number, Address, Social Media Accounts, IP Address, Photos and Identity Documents (passport, driver’s license, birth certificate).
Employment Information: Job Title, Employer, Employer Contact Information and Employment Location.
Payment Details: Bank Account, Credit Card Information and Tax File Number.
Any Other Information that you may provide to Paramount Security Consulting in the course of your interactions with us which could be used to reasonably identify you.
By engaging Paramount Security Consulting to provide you with services, you understand and consent to the collection of your Personal Information by us, to allow us to provide you with information or services. Where you fail to provide us with accurate and/or complete Personal Information, you acknowledge and understand that this may render us unable to provide you with information or services.
SENSITIVE PERSONAL INFORMATION
Under Australian Privacy Laws, additional safeguards and guidelines are in place to ensure organisations that collect Sensitive Personal Information handle such information with additional care.
Types of ‘Sensitive Personal Information’ which attract this additional protection include information relating to: sexual preference, ethnic background, religious affiliations, union membership, political association, health and medical information and criminal record history.
Whilst in the general course of doing business with you, Paramount Security Consulting does not require the collection of such Sensitive Personal Information from you, in the event that the specific services you’ve requested from us requires us to collect Sensitive Personal Information, we will notify you and seek your consent to collect and handle this information.
COLLECTING YOUR PERSONAL INFORMATION
Paramount Security Consulting endeavours to obtain your Personal Information, directly from you. We may do this through our website interactions with you, in email/written correspondence, during face-to-face interactions with you, over the telephone or through the use of your social media accounts with us. From time to time Paramount Security Consulting may also issue surveys, questionnaires or request feedback from you and may request that you provide Personal Information when responding.
Depending on your/our client’s engagement with Paramount Security Consulting and the specific services requested from us, there may be circumstances where we are required to collect your Personal Information from a third party. This may include from your employer, your customers, your suppliers or your personal representative.
In the event that you are providing us with the Personal Information of an individual other than yourself (for example an employer providing us with Personal Information of their employees), you must:
1. Have that individual’s consent to do so; and
Reasonable evidence that you have obtained an individual’s consent to disclose their Personal Information may be requested by Paramount Security Consulting at any time.
STORING YOUR PERSONAL INFORMATION
Personal Information collected by Paramount Security Consulting may be held by us in hard copy physical and/or electronic formats.
All data transmissions using digital mediums such as the internet inherently carry with them some level of risk with respect to the safety and security of Personal Information.
To mitigate the risk of your Personal Information being misused, lost, tampered with, accessed without appropriate authorisation or disclosed, Paramount Security Consulting takes all reasonable steps to ensure that all Personal Information collected by us is stored with appropriate security safeguards. For electronically stored Personal Information this may include measures such as password protection, client file segregation, use of trusted software, firewalls, encryption and restricted or managed access to data.
We are also committed to only retaining your Personal Information for as long as reasonably necessarily required for the performance of the purpose for which it was collected. We may be required to retain your Personal Information for a period beyond the original purpose of collection, in order to comply with our legal or regulatory obligations. Where we deem that your Personal Information is no longer required to be retained by us, we will securely destroy, anonymise or return to you the Personal Information.
USING YOUR PERSONAL INFORMATION
When collecting Personal Information from you, Paramount Security Consulting will endeavour to inform you of the reason/s for collecting your Personal Information.
Personal Information collected by Paramount Security Consulting may be used and held by us for a number of reasons such as to:
Communicate and interact with you – including to provide advice, information and general client support.
Provide our services – allowing us to deliver our contractual service obligations to you.
Update you on industry developments, news and to invite you to events or seminars – adding value to the services you’ve engaged us to provide.
Market our services or products to you – informing you of services or products our business can offer to you.
Conduct market research analysis and surveys – assisting in the understanding of our client base to develop or enhance future products and services that may be of interest to you.
Process payments and manage your client file – facilitating our general administrative and client management requirements.
In addition to the above, we may also be required to collect or disclose Personal Information to allow us to comply with regulatory and/or legislative requirements. Where we need to collect your Personal Information for reasons not listed above, we’ll inform you of the reason/s at the time of collection.
Paramount Security Consulting may use your Personal Information to contact you for direct marketing purposes.
At any time, you may elect to ‘opt out’ from receiving direct marketing material from us by:
1. Clicking the ‘unsubscribe’ link contained in any marketing email received from us; or
2. Contacting us via email at firstname.lastname@example.org to ‘opt out’.
We will give effect to your request as soon as reasonably practicable, at no charge to you. You may also request for us to provide you with the source of your Personal Information. We will use our best endeavours to provide you with this information within a reasonable time.
DISCLOSING YOUR PERSONAL INFORMATION
Depending on your interaction with Paramount Security Consulting, including the services or information that you request from us, we may be required to disclose your Personal Information to third parties such as:
1. Contracted service providers;
2. Our professional financial or legal advisors;
3. Business or strategic consultants;
4. Marketing and data analytic agencies; and
5. Financial institutions and credit reporting agencies.
We may also be required to disclose your Personal Information in order for us to comply with our legal obligations.
ACCESSING AND UPDATING YOUR PERSONAL INFORMATION
Ensuring that you have timely access to any Personal Information of yours that we hold is important to us.
If you have reason to believe your Personal Information that we hold is inaccurate, incomplete, not up-to-date, irrelevant and or misleading, you may request us to update the Personal Information accordingly.
To request access to your Personal Information or to request us to update your Personal Information, submit a written request to us at the address details below in the ‘Contact Us’ section of this policy.
Paramount Security Consulting will endeavour to respond to your email within 2 business days.